Terms and Conditions

THE LOVE HAVEN

The Rooted Braid Retreat – A Waterfront Session

Terms & Conditions Agreement

 

This Terms & Conditions Agreement (“Agreement”) is entered into by and between The Love Haven (“Company”) and the individual booking or attending services (“Client”). By booking, purchasing, or participating in any service or retreat, Client acknowledges and agrees to be legally bound by the terms set forth herein.

 

  1. PAYMENT TERMS

1.1 Deposits and Payment Schedule
 Client agrees to the following payment structure:

  • $25 non-refundable booking deposit due at the time of booking
  • $280 second deposit due no later than three (3) days prior to the scheduled retreat
  • Remaining balance due no later than twenty-four (24) hours prior to the scheduled retreat 

1.2 Condition of Service
 Full payment is a condition precedent to participation. The Company reserves the right to cancel or deny services, without liability, if payment is not received in full within the required timeframe as specified herein.

1.3 Authorization
 Client authorizes the Company to charge any payment method provided for all amounts due under this Agreement.

  1. CANCELLATION; NO-SHOW; REFUNDS

2.1 Non-Refundable Deposit
 The $25 booking deposit is non-refundable under all circumstances.

2.2 Client Cancellations

  • Cancellations made 24 hours or more prior to the scheduled retreat:
    • The $280 deposit and any additional payments will be refunded
  • Cancellations made less than 24 hours prior to the scheduled retreat:
    • All payments made are non-refundable

2.3 No-Shows
 Failure to appear at the scheduled time will be deemed a no-show, and all payments shall be forfeited.

  1. FORCE MAJEURE

3.1 Excused Performance
 The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, severe weather, governmental orders, public health emergencies, labor disputes, or transportation disruptions (“Force Majeure Event”).

3.2 Remedies
 In the event of a Force Majeure Event:

  • Payments shall be applied as a credit toward a future retreat date (primary remedy) 

If rescheduling is not reasonably feasible, as determined by the Company:

  • A refund will be issued less the $25 non-refundable deposit
  1. SERVICES DISCLAIMER

4.1 Nature of Services
 All services provided are for wellness, relaxation, and aesthetic purposes only and are not intended to diagnose, treat, cure, or prevent any medical, dermatological, or psychological condition.

4.2 Client Responsibility
 Client represents and warrants that they have disclosed all relevant medical conditions, allergies, sensitivities, or other health-related concerns prior to receiving services.

  1. ASSUMPTION OF RISK; RELEASE OF LIABILITY

5.1 Assumption of Risk
 Client acknowledges that participation in retreat activities and related services involves inherent risks, including but not limited to physical discomfort, allergic reactions, or other unforeseen conditions. Client voluntarily assumes all such risks.

5.2 Release and Waiver
 To the fullest extent permitted by law, Client hereby releases, waives, and discharges the Company and its owners, officers, employees, agents, and contractors from any and all claims, demands, liabilities, damages, losses, or expenses arising out of or related to participation in services.

5.3 Limitation
 Nothing herein shall limit liability for gross negligence, willful misconduct, or any liability that cannot be waived under applicable law.

  1. CLIENT CONDUCT

Client agrees to conduct themselves in a respectful and appropriate manner. The Company reserves the right, in its sole discretion, to refuse or terminate services without refund if Client engages in behavior deemed unsafe, disruptive, unlawful, or inappropriate.

  1. MEDIA RELEASE

Client grants the Company an irrevocable, royalty-free, worldwide license to capture, use, reproduce, and distribute photographs and video recordings of Client for marketing, promotional, and commercial purposes.

Client may opt out by providing written notice to the Company prior to the scheduled service.[AN4] 

  1. LATE ARRIVALS

Late arrival may result in reduced service time without refund. The Company reserves the right to treat excessive lateness as a no-show, resulting in forfeiture of services and all payments.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company’s total liability for any claim arising under this Agreement shall not exceed the total amount actually paid by Client for the services giving rise to the claim.

  1. INDEMNIFICATION

Client agrees to indemnify, defend, and hold harmless the Company and its affiliates from and against any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising out of Client’s conduct, breach of this Agreement, or participation in services.

  1. GOVERNING LAW; VENUE

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located within Florida.

  1. ENTIRE AGREEMENT; SEVERABILITY

This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements or representations. If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.

  1. ACKNOWLEDGMENT

By booking or participating in services, Client acknowledges that they have read, understood, and agree to be legally bound by this Agreement.

Back To Top